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Now You Too Can Have Access To The Same Audio and Video Sales-Building Resources Previously Only Available to My Telesales Success Elite Inner Circle Members!

Platinum and Manager's Platinum members of of my Telesales Success Inner Circle of Sales Professionals each month receive exclusive sales-building audio and video programs not available anywhere else. Until now.

There are resources for both sales managers and sales reps. For the audio seminars, I have hand picked experts in their respective areas of questioning, getting referrals, and selling value and getting full price. For managers, I interview the foremost telesales experts on coaching and motivating reps. And you can now get this valuable information below.

Available as a download only, or with the actual audio CD. If you choose, you can get the download only of the audio programs and not have the shipping fees.

FREE BONUS: Written transcripts of the programs included! Plus, for each audio seminar I'm including the written transcript of each program so you can refer to it as you listen, or use it as a reference on its own.

And, we now have added video to the stable of training resources here at Business By Phone. In my Telesales TV episodes I have a number of recurring features where I present tips and techniques, show actual examples in practice, blow away some old tired sales myths (and tell it the way it really is), answer questions for people like you in the field, and actually get calls from sales reps and critique them!

Add to your sales library below, and you will certainly add to your income!


Audio CD Seminars for Sales Pros
(Click on the title of each program for more in-depth info, and some samples you can listen to)

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Purchase These Audio Seminars For As Little As $27 Per Audio CD

Call 800-326-7721 to ask about Mix and Match Discounts

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"
Voice Mail Strategies That Sell--How to Get Through More Often More Quickly and Get More Calls Returned,","  Featuring Colleen Francis, Interviewed by Art Sobczak
It’s a fact that most salespeople reach voice mail more often than they do their desired prospect or customer.  Many salespeople consider voice mail to be the number one barrier to their ability to sell more and make more money.  The dilemma: What can we do to get through more often, more quickly, and get more calls returned? That's what you will discover in this 55-minute Audio Seminar, in which Art Sobczak interviews internationally-known sales expert and consultant Colleen Francis who reveals her secrets for turning voice mail into an incredibly potent selling tool and actually using it to generate more sales. You'll get Colleen's exact Three-Step Voice Mail Strategy, with word-for-word examples, and more. Orders include the audio CD, the printed transcript, and you will be able to instantly download the audio file and transcript. Or, save on shipping and order the electronic files alone.
 

Order “Voice Mail Strategies That Sell” Audio Seminar CD, and e-files for $59 ($5 US shipping)
 

NON-US CUSTOMERS: Order Here for $59, plus $10 shipping

 

Order just the electronic downloadable audio file and transcript for $49
 

Download instructions will arrive in a follow-up email

 


 

 

 

"Getting and Keeping a Successful Telesales Attitude,"  Featuring Dr. Alan Zimmerman, Interviewed by Art Sobczak
All of the sales techniques known to man are essentially worthless unless you have a positive sales attitude. In this one-hour audio seminar, Alan Zimmerman, author of the book, Pivot- How One Turn in Attitude Can Lead to Success, shows exactly what you need to do to get, and keep your motivational fires roaring so you can perform and sell at the highest levels. You'll hear: how to stop your negative thoughts, how to lose the fear of risk, how to be enthusiastic all of the time, how to avoid rejection and failure, and much more. This CD will not only help your sales, but all aspects of your life!  


Printed Transcript Included .
 

 

 

 

ORDER THE DOWNLOAD ONLY- Get the e-files for $49

 

 

"Your Telephone Sales Voice: How to SOUND More Effective Over the Phone." 
Featuring Susan Berkley Interviewed by Art Sobczak

On the phone, of course, your prospects and customers can't see you. But actually they CAN, since they are forming an impression of you in their mind's eye. The good news is that you can change, and enhance your telephone image through your voice. Voice and speaking expert, Susan Berkley ("The Most Listened-To Voice in America," you'll understand when you hear the seminar) shares a number of valuable tips so that you can sound and "look" the way you want on the phone. She lists the many voice and speaking mistakes that many of us make, and what to do instead.

If you were to see an important prospect in person, of course you would want to look your best. Be certain that you look your best every day on the phone as well. Listen to this valuable audio seminar and you will sound better, and be more persuasive Printed Transcript Included .
 

Order “Your Telephone Sales Voice Audio CD” and e-files for $59 ($5 US shipping)

 

NON-US CUSTOMERS: Order Here for $59, plus $10 shipping

 

Order jsut the electronic downloadable audio file and transcript for only $49

Download instructions will arrive in a follow-up email

 

 

"How to Sell Value, Get Full Price, and Overcome Price Resistance and Objections" Featuring Bill Lee Interviewed by Art Sobczak
Art interviews sales trainer, author, and successful businessman, Bill Lee. Bill is an expert on selling value, and getting your price. He shares a number of secrets and tips you can use right now to quit giving away dollars of pure profit. You’ll hear, the one mistake that salespeople make, that ensures you will not be able to sell on value; the technique that all expert purchasers learn in "buyers school" in attempts to get you to reduce your price, and what to say in response; other price-dropping negotiating tactics you’ll get hit with, and how to prepare for them; exactly how to respond to price objections, and much more! Includes Printed Transcript
 

Order “How to Sell Value and Get Full Price Audio CD” for $59 ($5 US shipping) 

NON-US CUSTOMERS: Order Here for $59, plus $10 shipping

Order just the electronic downloadable audio file and transcript for only $49

Download instructions will arrive in a follow-up email


 

 

"The 12 Best Questions To Ask Prospects and Customers"
Featuring Jim Meisenheimer interviewed by Art Sobczak

In this audio seminar, Art interviews sales strategist, Jim Meisenheimer, who holds back nothing as he gives, word-for-word, the 12 questions that have put millions in his pocket. You'll hear: What one word to never use in your questions, and what to say instead to really find out why they will buy from you; What to never ask to determine if they are a decision maker, and what to say instead; How to ask questions to blow away the price objection, BEFORE it comes up; What to ask to prompt prospects to tell you exactly what they need, and more! Printed Transcript Included    

Order “The 12 Best Questions” Audio Seminar CD, and e-files for $59
($5 US shipping)

 

NON-US CUSTOMERS: Order Here for $59, plus $10 shipping

 

 

Order the electronic downloadable audio file and transcript only for $49
Download instructions will arrive in a follow-up email


 

"How to Create a Network of Endless Referrals"
Featuring Bob Burg Interviewed by Art Sobczak
Art interviews referral expert Bob Burg. If you use the phone to get new business, you know you’d rather call a great referral than make a prospecting call. Bob shows us what to say, and what not to say and do (which most people do, by the way, and fail) in order to have people who WANT to refer you to others. Printed Transcript Included 
 

Order The "Endless Referrals" Audio CD" and e-files for $59 ($5 US shipping)

 

NON-US CUSTOMERS: Order Here for $59, plus $10 shipping


Order just the electronic downloadable e-files for $49

Download instructions will arrive in a follow-up email

 

 

Audio CD Seminars for Managers

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Save Up To $15 Per Audio CD

Call 800-326-7721 to ask about Mix and Match Discounts

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"Motivating Without Money"
Featuring Dave Worman Interviewed by Art Sobczak

Dave Worman, author of the book by the same name, and the best-selling "Motivating With Sales Contests," is known as The Doctor of Motivation. In this audio seminar he shares specific ways to get sales pros performing at top levels, without spending cash to do it. You won’t want to miss this one! Printed Transcript Included  
Just $79  

Order The "Motivating Without Money" Audio CD" and e-files for $79  ($5 US shipping)

 

NON-US CUSTOMERS: Order Here for $79, plus $10 shipping


Order just the electronic downloadable e-files for $59

Download instructions will arrive in a follow-up email

 

 

Special Double CD
"The Telesales Coach: How to Turn Ordinary Reps into EXTRAORDINARY Reps" 
Featuring Jim Domanski Interviewed By Art Sobczak
In this DOUBLE CD audio seminar Art interviews Jim Domanski, telesales consultant and trainer, and author of several popular books. Jim shows you, step-by-step, what to do, what to say, and what not to do to run effective telesales coaching sessions, so you can keep your reps motivated, and performing at the highest levels.
Printed Transcript Included  

Order “The Telesales Coach Audio Seminar on two CD's” and e-files for $99

($5 US shipping) 

NON-US CUSTOMERS: Order Here for $99, plus $10 shipping

Order just the electronic downloadable audio file and transcript

for only $69

Download instructions will arrive in a follow-up email

 

 

Special Double CD

"The Top 10 Telesales Recruiting and Hiring Mistakes, and How to Avoid Them" 
David Yoho interviewed by Art Sobczak
Telesales recruiting and hiring consultant David Yoho shows exactly what to avoid in the hiring process. These errors cost companies millions every year--what might they be costing you? If you hire just one sales pro per year, or hundreds, you will not want to miss this special two-hour audio seminar.

Printed Transcript Included   Just $99
 

Order “The Top 10 Telesales Recruiting and Hiring Mistakes” and e-files for $99

($5 US shipping)

 

NON-US CUSTOMERS: Order Here for $99, plus $10 shipping

 

 

Order just the electronic downloadable audio file and transcript

for only $69

Download instructions will arrive in a follow-up email

 

 

 

 

 

"Flash Reports: How to Get Your Telesales Reps to Take Personal Responsibility for Their Activities and Results; By Self Coaching and Motivating Themselves to Achieve More Sales and Revenue"

An Audio Seminar on CD Featuring Jim Domanski

Interviewed by Art Sobczak

 

Do you recognize this problem:  You often just don’t have as much time as you need to devote to the type of hand-on coaching, guidance and training that you know your reps need to become and remain their absolute best If so, here's the solution:  Flash Reports. In this CD audio seminar,  Jim Domanski shows you how to use Flash Reports, a very simple, but powerful method of having reps track their OWN results, on a half-hour basis. This saves you time, motivates them, enhances results, and provides a number of other benefits. If you’re a manager with not enough time to devote to the critical task of evaluating results and coaching your reps, this system is for you! Includes printed transcript of seminar, and actual forms and reports you can use!


Order “Flash Reports” Audio Seminar on CD with e-files for $79 ($5 US shipping)

 

NON-US CUSTOMERS: Order Audio Seminar on CD and e-files for $79 (plus $10 shipping)

 

Order the just electronic downloadable audio file and transcript

for only $59

 

Purchase These Audio Seminars For As Little As $27 Per Audio CD

Call 800-326-7721 to ask about Mix and Match Discounts
 

 

 

Telesales Training Videos

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Purchase These Training Videos For As Little As $55 Each

Call 800-326-7721 to ask about Mix and Match Discounts

___________________________________________________________________________________________

 

Telesales TV Video DVD- Episode 1
In this 25-minute video (perfect for sales meetings), Art shows you a number of ideas, tips and techniques to increase your sales and results by phone. Included in this episode:

The Big Lesson: Art shows you what really works in addressing objections, and why "overcoming" objections and objection "rebuttals" cause more resistance.
The Mail Bag:
Art Answers questions about using scripts, and the best times to call.
Sales Mythbusters: You’ve heard this myth before, but if you believe it and practice it, you’re losing sales. Art shares what to do instead.
Bonus:
Art receives a call from a sales rep, and uses it as a sales lesson.

Just $99  ($5 US shipping)
Add
"Telesales TV" Video DVD-Episode 1 to cart

Non-US ORDERS Click Here- $99 ($10 non-US shipping)



Telesales TV Video DVD- Episode 2

Episode 2 picks up with the same segments as Episode 1, covering different sales topics with tips, techniques and examples you can use, and also what to avoid. Included in this episode:

The Big Lesson:
Sales reps sometimes jump in too early and begin a presentation. This deprives them of great information, and can create objections. Art shares his "iceberg Theory of Questioning: where you can let customers sell themselves.
The Mail Bag: Art Answers questions about asking "Are you familiar with us?" at the beginning of calls. He answers another about a technique you should avoid, and reviews a rep’s opening statement.
Sales Mythbusters: There’s lots of bad information out there about screeners. Art blows away a myth and gives you a number of success tips
Bonus: Once again, Art receives a call from a sales rep, and turns it into a sales lesson.

Just $99 ($5 US shipping)
Add "Telesales TV" Video DVD-Episode 2 to cart

Non-US ORDERS Click Here- $99 ($10 non-US shipping)

 

Telesales TV Video DVD- Episode 3
Some new segments in Episode 3, as well as a few regulars. ALL will help you sell more.

The Big Lesson:
"Rejection" is something that has caused many sales reps to not reach their potential, and maybe even get out of selling. You should not EVER experience rejection, and Art shows you how to view it, and completely AVOID it!

Sales Mythbusters: Perhaps you've heard that the phone should only be used to get an appointment, and you should not try to sell over the phone.  Art blows away a myth and tells you the way it really is.

Quick Questioning Tip: Here's a questioning tip that can put a lot of money in your pocket. Especially if there are other decision makers involved in your sales process.

Sleazy Sales Tactic to Avoid: You might have seen this goofy technique for getting calls returned. You need to AVOID it at all costs! 

Bonus: Once again, Art receives a call from Al Smolski, and turns it into a sales lesson.

Just $99 ($5 shipping)
Add "Telesales TV" Video DVD-Episode 3 to cart

Non-US ORDERS Click Here- $99 ($10 non-US shipping)

 

Telesales TV Video DVD- Episode 4


The Big Lesson:
"Send me something" is often an attempt to get sales reps off the phone. Here's what you can do to determine if there really is potential. AND, Art shows what you can do to ensure that what you do send has impact.

Opening Statement Review:
Art takes actual opening statements from sales reps in the field, reviews them, and shows how they can be improved. You can use these ideas in your own openings.
 
Sales Mythbusters:
If you've ever been frustrated by someone who is not the ultimate decision maker, you might have been tempted to do what "Mythguy" suggests. And that could be fatal. Art shows what to do in this common situation.

Why Your Voice Mails are Ignored, and What TO DO Instead: Face it, most voice emails are ignored. worse, the ENSURE the sales rep will never speak with the buyer. Art goes through the voice mail mistakes to avoid, and what to do to enhance your chances of speaking with your buyer.

Bonus: Again, Art receives a call from Al Smolski, and turns it into a sales lesson.

Just $99 ($5 US shipping)
Add "Telesales TV" Video DVD-Episode 4 to cart

Non-US ORDERS Click Here- $99 ($10 non-US shipping)

 

Telesales TV Video DVD- Episode 5

Big Lesson- Sales reps give away pure profit by not knowing how to react to simple price comments, mistaking them for real price objections. Art shows exactly what to do to keep that profit.

 
Turning Inquiries Into Sales- Prospects who contact you should be the easiest to close. You'll see word-for-word tips to convert more into sales.  
 
Mythbusters- Maybe you've heard you should never ask a question that can be answered with a "no," or just a one- or two-word answer. Not true. Art shows when you actually should!  

Handling Stalls and Delays- How you react to "I want to think about it" means you'll either move forward in the sales process, or get sucked into a time-wasting trap. You will get lots of responses to ensure your success.
 

Ask the Cleansing Question- Here's one question that can get immediate sales, and clear out your time-wasting prospects.
 
BONUS- Once again, Art gets a call from sales rep, Al Smolski, and turns it into a sales lesson on how to begin follow-up calls the right way.

Just $99 ($5 US shipping)
Add "Telesales TV" Video DVD-Episode 5 to cart

Non-US ORDERS Click Here- $99 ($10 non-US shipping)


 

Telesales TV Video DVD- Episode 6
The Big Lesson
- Here’s the one factor that most directly affects your success and income: the size of your THINKING. Art shows how thinking big in sales will produce big results.

Sales Mythbuster
The MythGuy says you should ask someone if they are a decision maker in your opening statement. Not so! See and hear why, and what you should do instead.

Cutting Their Costs Means Raising Your Sales
When you can help someone cut their costs, you have their attention, and probably their business. Art gives you word-for-word questions and phrases to use on your calls.

How to Place An Effective Follow-Up Call
Doing the right things on the follow-up call is essential to keeping the sales process moving forward. You’ll see the step-by-step process.

Bonus!
Art gets a question from sales rep, Al Smolski regarding the topic of asking someone for their time at the beginning of  a call.

Just $99 ($5 US shipping)
Add "Telesales TV" Video DVD-Episode 6 to cart

Non-US ORDERS Click Here- $99 ($10 non-US shipping)

 

Telesales TV Video DVD- Season 2, Episode 1
The Big Lesson- Many sales reps ask about the prospect's/customer's budget and get shot down as a result. You'll see and hear why that usually is not a good question, and when and how you should ask about
money.

Interview With a Buyer- Art interviews Dan Hoemke, the former CEO of Humana's Western Region, who shares what it takes to get to and sell to high-level buyers, AND, what to avoid that is certain to get you
screened out.

Video Question From a Viewer- A Platinum member of the Telesales Success Inner Circle submits several questions via video. These questions, and Art's answers deal with price resistance, and objections--something most sales reps encounter.

"How are You Today?"- Whether or not you should use that question at the beginning of a call sparks a lot of debate. See arguments on both side of the issue, and what you should do.

How and When to Upsell- Art actually places a call to our friend, Al Smolski, and it turns into a sales lesson on the what to do and avoid to upsell effectively.

Just $99 ($5 US shipping)
Add "Telesales TV" Video DVD-Season 2, Episode 1 to cart

Non-US ORDERS Click Here- $99 ($10 non-US shipping)

 

Telesales TV Video DVD- Season 2, Episode 2

How to Avoid the "Just Checking In" Call

Starting out a call in this way usually gets you  nowhere. Art shows what you should do instead to move the sales process forward.

Should You Give the Screener Information?
Some "experts" suggest that you don't waste time answering screeners' questions. Following that advice is sure to get you screened out. Here's what to do to get the screener to HELP you.

Resistance and Objections Tips
Art shares how to handle the Resistant Reflex Response that occurs early in a call, but may not be a real objection. He also discusses how to address a common real objection that happens later in a call.

Questions From Fellow Sales Pros
Sales professionals from the field pose questions about situations we all run into.

Handling "The Timing Isn't Right, Right Now
In today's economy, the reality is that a slowdown has occurred in some industries. Here's how to position your success when they DO buy.

Just $99 ($5 US shipping)
Add "Telesales TV" Video DVD-Season 2, Episode 2 to cart

Non-US ORDERS Click Here- $99 ($10 non-US shipping)

 

Telesales TV Video DVD- Season 2, Episode 3
How to Handle "Panic Mode" Prospects
When you get seemingly hot prospects who need information right now, be careful. Some do result in sales. Others waste your time and money. The key is knowing the difference. You'll see exactly what to ask and present.

The RIGHT Way to Set Phone Appointments
If you are not setting phone appointments, you should. It sets you apart from other sales reps and is an effective use of time. Here is the right way to do it, that also saves time, and positions you as a professional.

Success Tips From Fellow Sales Reps
You'll see a couple of sales reps sharing what works for them on the phone. You'll hear a great tip about preparing for a prospecting call so it is not "cold," and also how to handle the prospect who you thought was going to buy, but never called you back.

TeleTips
You'll see three brief tips you can use right now!

How To Get Commitment On Every Call
You won't get a sale on every call of course, but if you are going to follow up, you should get a commitment to move the process forward. You'll see exactly how to do this, and also how to close more sales in the process.

Just $99 ($5 US shipping)
Add "Telesales TV" Video DVD-Season 2, Episode 3 to cart

Non-US ORDERS Click Here- $99 ($10 non-US shipping)

 

 


Special Bundled Package Discounts
(these packages do NOT include the download files)

Package 1: Get ALL SIX Sales Rep Audio Seminars on CD
Individually, these would be $354. You'll save $157
Your investment,
Just $197 ($10 US shipping)    Add Package 1 to cart

NON US ORDERS-Add Package 1, All 6 Sales Rep CDs to cart $197 ($20 non US shipping)

 

Package 2: All FOUR Managers Audio Seminars on CD
Individually, these would be $356. You'll save $157
Your investment,
Just $199 ($10 US shipping)    Add Package 2 to cart

NON US ORDERS-Add Package 2, All FOUR Managers CDs to cart $199 ($20 non US shipping)

 

Package 3: All NINE Episodes of
Telesales TV on DVD for LESS than the price of 6!
If you invested in all five DVD's, you'd pay $991. Instead, you get them ALL for just $593, less than the price of six.  Order this sales-building package today!
Your investment, Just $
593 ($15 US shipping)
Add Package 3, All 9 DVD's to cart

NON US ORDERS-Add Package 3, All 9 DVD's to cart ($30 non US shipping)

 

 

Best Deal-HALF OFF!
Package 4: Everything on This Page! All 10 Audio Seminars on CD, and all NINE DVD's!
Separately, these items total $1701. You save $852, half off!  Order this sales-building package today! Your investment, Just $849 ($15 US shipping)
Add Package 4 to cart

NON US ORDERS-Add Package 4, All 10 CD's, All 9 DVD's to cart Just $849 ($30 non US shipping)

 

 

 

 

 

 

 
 
 

 
 

 

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