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reps books

For Sales Pros:

Books and Audio CD’s and Downloadable Audio Seminars 

How to Sell More, In Less Time, With No Rejection, Using Common Sense Telephone Techniques, Volumes 1 & 2

These Two Books Will Help You Get More Sales, Appointments and Commitments By Phone, In Less Time, and Without Morale-Killing Rejection.  And I’ll Stand Behind that Claim with an Unheard Of Guarantee”
Click on the books icon for a personal message from Art Sobczak, President, Business By Phone Inc. for a special offer on his books. If you use the phone in any aspect of your sales process, you’re guaranteed to do it more profitably.

 

How to Sell More, In Less Time, With No Rejection, Using Common Sense Telephone Techniques, Volume 2
To order Volume 2 individually, use this section.
$39.95 (Shipping $3.50)  ADD TO CART

How to Sell More, In Less Time, With No Rejection, Using Common Sense Telephone Techniques, Volume 1
To order Volume 1 individually, use this section.
$29.95 (Shipping 3.50)  ADD TO CART

Special Money Saving Discount
How to Sell More, In Less Time, With No Rejection, Using Common Sense Telephone Techniques, Volumes 1&2
If you ordered Volumes 1 and 2 separately, they are $29.50 and $39.95 respectively, for a total of $69.45. However, your special price for both Volumes together is only $59, over a $10 savings.   $59.00 (Shipping $6.00 )    ADD TO CART

NOTE: Shipping charges are for US orders. International orders will be charged the additional actual shipping, which can range from $10 additional up to $60.

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How to Sell More, In Less Time, With No Rejection Audio CD Series16 hours of audio on 16 CD’s

Click here to see more information on the program.

“I am on CD #5 of “Sell More in Less Time” and can definitely say it’s well worth twice the price I paid. My confidence level is improving with each CD I complete.  Thank you!” Susan Orchard

How to Sell More, In Less Time, With No Rejection, Using Common Sense Telephone Techniques- on Audio CD
$297.00 ( Shipping $7.00)   ADD TO CART

 

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Profiting By Phone, By Jim Domanski, 248 pages, paperback

If you use the telephone to sell directly, manage accounts, or generate and qualify leads, this book will help you do it better and more profitably. It is full of proven skills and techniques that have appeared . over the years in Jim’s popular column in the Telephone Prospecting and Selling Report. Click on the title or book cover to see even more details.

$29.00 (Shipping $3.50)     ADD TO CART

 

 

 

 

Here’s How to Get the Extra Sales You’re Missing Every Time You Talk to Customers

“Add-On Selling: How to Squeeze Every Last Ounce of Sales Potential From Your Calls” By Jim Domanski

Every time you talk to a customer, you have additional sales opportunities you’re likely not taking advantage of . And many of your customers would buy more from you, but they don’t know what you have, they’re not asked, or they’re not asked in the right way. Just think of all the money that is being left on the table, and it takes very little effort or expertise to get it!

You can learn exactly how to cross-sell, up-sell, sell more inquiries, sell on service calls … even sell on complaint calls to maximize the profits from opportunities that show up on your phones each and every day!

Just think of the orders you handle every day. What if you could increase your order size by 15% on only one out of every 10 calls? How much would that be worth? (And these are conservative estimates; most companies do MUCH more!) The great part is, these profits present themselves to your business each and every day!  READ MORE…

 


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Audio CD/Downloadable Seminars For Sales Pros


All audio seminars run approximately one-hour in length unless otherwise specified.  All audio seminar orders include the audio CD, the printed transcript, and you will be able to instantly download the audio file and transcript.  Or, save on shipping and order the electronic files alone.

 

 


“Voice Mail Strategies That Sell–How to Get Through More Often More Quickly and Get More Calls Returned”

Featuring Colleen Francis, Interviewed by Art Sobczak

It’s a fact that most salespeople reach voice mail more often than they do their desired prospect or customer.  Many salespeople consider voice mail to be the number one barrier to their ability to sell more and make more money.  The dilemma: What can we do to get through more often, more quickly, and get more calls returned? That’s what you will discover in this 55-minute Audio Seminar, in which Art Sobczak interviews internationally-known sales expert and consultant Colleen Francis who reveals her secrets for turning voice mail into an incredibly potent selling tool and actually using it to generate more sales. You’ll get Colleen’s exact Three-Step Voice Mail Strategy, with word-for-word examples, and more.

Order “Voice Mail Strategies That Sell”Audio CD and e-files for $59 ($5 US shipping)

 NON-U.S. CUSTOMERS: Order Here for $59, ($10 shipping)

Order just the electronic downloadableaudio file and transcript for only $49

Download instructions will arrive in a follow-up email

 

 

“Getting and Keeping a Successful Telesales Attitude”

Featuring Dr. Alan Zimmerman, Interviewed by Art Sobczak

All of the sales techniques known to man are essentially worthless unless you have a positive sales attitude. In this one-hour audio seminar, Alan Zimmerman, author of the book, Pivot- How One Turn in Attitude Can Lead to Success, shows exactly what you need to do to get, and keep your motivational fires roaring so you can perform and sell at the highest levels. You’ll hear: how to stop your negative thoughts, how to lose the fear of risk, how to be enthusiastic all of the time, how to avoid rejection and failure, and much more. This CD will not only help your sales, but all aspects of your life!

Order “Getting and Keeping a Successful Telesales Attitude” Audio CD  and e-files for $59 ($5 US shipping)

NON-U.S. CUSTOMERS: Order Audio CD and Downloads Here for  $59 ($10 shipping)

Order just the electronic downloadable audio file and transcript for only $49

Download instructions will arrive in a follow-up email

 

“Your Telephone Sales Voice: How to SOUND More Effective Over the Phone.” 

Featuring Susan Berkley Interviewed by Art Sobczak

On the phone, of course, your prospects and customers can’t see you. But actually they CAN, since they are forming an impression of you in their mind’s eye. The good news is that you can change, and enhance your telephone image through your voice. Voice and speaking expert, Susan Berkley (“The Most Listened-To Voice in America,” you’ll understand when you hear the seminar) shares a number of valuable tips so that you can sound and “look” the way you want on the phone. She lists the many voice and speaking mistakes that many of us make, and what to do instead.

If you were to see an important prospect in person, of course you would want to look your best. Be certain that you look your best every day on the phone as well. Listen to this valuable audio seminar and you will sound better, and be more persuasive.

Order “Your Telephone Sales Voice”Audio CD and e-files for $59  ($5 US shipping)

NON-U.S. CUSTOMERS: Order Here for $59, ($10 shipping)

Order just the electronic downloadable audio file and transcript for only $49

Download instructions will arrive in a follow-up email

 

 

“How to Sell Value, Get Full Price, and Overcome Price Resistance and Objections”

Featuring Bill Lee Interviewed by Art Sobczak

Art interviews sales trainer, author, and successful businessman, Bill Lee. Bill is an expert on selling value, and getting your price. He shares a number of secrets and tips you can use right now to quit giving away dollars of pure profit. You’ll hear, the one mistake that salespeople make, that ensures you will not be able to sell on value; the technique that all expert purchasers learn in “buyers school” in attempts to get you to reduce your price, and what to say in response; other price-dropping negotiating tactics you’ll get hit with, and how to prepare for them; exactly how to respond to price objections, and much more!

Order “How to Sell Value and Get Full Price”Audio CD for $59  ($5 US shipping)

NON-U.S. CUSTOMERS: Order Here for $59, ($10 shipping)

Order just the electronic downloadable audio file and transcript for only $49

Download instructions will arrive in a follow-up email


“The 12 Best Questions To Ask Prospects and Customers”

Featuring Jim Meisenheimer interviewed by Art Sobczak

In this audio seminar, Art interviews sales strategist, Jim Meisenheimer, who holds back nothing as he gives, word-for-word, the 12 questions that have put millions in his pocket. You’ll hear: What one word to never use in your questions, and what to say instead to really find out why they will buy from you; What to never ask to determine if they are a decision maker, and what to say instead; How to ask questions to blow away the price objection, BEFORE it comes up; What to ask to prompt prospects to tell you exactly what they need, and more!

Order “The 12 Best Questions” Audio Seminar CD and e-files for $59 ($5 US shipping)

NON-U.S. CUSTOMERS: Order Here for $59, ($10 shipping)

Order just the electronic downloadable audio file and transcript for only $49

Download instructions will arrive in a follow-up email

 

 

“How to Create a Network of Endless Referrals”

Featuring Bob Burg Interviewed by Art Sobczak

Art interviews referral expert Bob Burg. If you use the phone to get new business, you know you’d rather call a great referral than make a prospecting call. Bob shows us what to say, and what not to say and do (which most people do, by the way, and fail) in order to have people who WANT to refer you to others.

 Order The “How to Create a Network of Endless Referrals”  Audio CD and e-files for $59 ($5 US shipping)

NON-U.S. CUSTOMERS: Order Here for $59, ($10 shipping)

Order just the electronic downloadable audio file and transcript for only $49

Download instructions will arrive in a follow-up email

 

Special Two-CD Audio Seminar
“How to Prospect at the Top Management Level: What to Say and Do to Get Through to and Sell the Highest-Level Buyers”

Featuring Paul DiModica Interviewed by Art Sobczak

You get specifics: what-to-say, what-to-do, how-to-say it so that you avoid the mistakes that most salespeople make in trying to prospect at the highest level, and get through and sell more often. How to not feel intimidated when calling high levels, and instead, how to position yourself at a “peer-to-peer” level; How to build a “Buyer Dictionary” so you are speaking the language that high-level buyers speak in every day, AND, what words to avoid that make you sound like a common vendor;   The Seven Steps, and Five Guidelines for creating your unique Sales Value Proposition that grab executives’ attention. And, how to make it a new industry term you can even copyright;  How you can sell against a big company that has a well-recognized brand, when you don’t;  What to send, and to whom, which is virtually guaranteed to get you in to speaking with the high level buyer. (This is not your typical suggestion, and most people will not do it. You WILL if you want to get through.);  What to say to screeners, gatekeepers, and executive assistants so you are put through, not screened out;  What to say on voice mail so that your call is either returned, or accepted the next time; The specific Nine-Step model for creating your telesales script to use when
you have the high-level buyer on the phone, including examples you can use as-is, or adapt and MUCH more. this is not one of those fluffy full-of-air programs that tells you “You need to create value with the buyer,” but does not show you exactly HOW to do it. You will get PRECISELY what you need to say to get through to and sell at the highest level.

 Order The “How to Prospect at the Top Management Level” Audio CD and e-files for $99 ($5 US shipping)

NON-U.S. CUSTOMERS: Order Here for $99, ($10 shipping)

Order just the electronic downloadable audio file and transcript for only $89

Download instructions will arrive in a follow-up email

 

“Screw the Recession: 17 Ways to Get Sales UP When the Economy is Down”

Featuring Jim Meisenheimer Interviewed by Art Sobczak

Art once again interviews sales strategist Jim Meisenheimer who shares 17 ways you can not only survive, but thrive in a down economy. The economy will only keep your sales down if you allow it to. You will have no excuse after using just some of these strategies, any one of which will pay for the entire CD.

 Order The “Screw the Recession” Audio CD and e-files for $59      ($5 US shipping)

NON-U.S. CUSTOMERS: Order Here for $59, ($10 shipping)

Order just the electronic downloadable

audio file and transcript for only $49

Download instructions will arrive in a follow-up email

 

 

“How to Eliminate Personal Sales Rejection Forever, AND Make More Sales”
Featuring Ari Galper Interviewed by Art Sobczak

Ari Galper is the founder of the best-selling sales program “Unlock The Game,” and has “cracked the code” on how to make the shift from chasing the sale to building authentic relationships based on trust, authenticity and integrity, and eliminating personal sales rejection. In this program you will see exactly How to diffuse pressure on the prospect so they’ll open up to you; How to develop a two-way dialogue in three seconds or less; Why focusing on the truth will save both you and the prospect a tremendous amount of time; How to develop new language that makes the prospect comfortable in telling you the truth; How you can actually have better and deeper conversations on the phone; How to call fewer people yet make more sales than you imagined possible; Why when you start with trust, the sale happens by itself – without you having to make it happen; How to stop wasting time with people who have no intention of buying from you; Discover the four magic words for diffusing pressure and uncovering the truth, and much more!

 

  Order The “How to Eliminate Personal Sales Rejection Forever” Audio CD and e-files for $59 ($5 US shipping)

NON-U.S. CUSTOMERS: Order Here for $59, ($10 shipping)

Order just the electronic downloadablaudio files and transcript for $49

Download instructions will arrive in a follow-up email

 

“Take the COLD Out of Cold Calling: How to Quickly Locate Information Online And How to Apply It to Win More Business”

Featuring Sam Richter Interviewed by Art Sobczak

In this one-hour audio seminar, you will get the INSIDE SECRETS on using the Internet to locate critical business information that warms up your cold calls, which makes the difference between being perceived by your prospects as either a smiling and dialing pest or as a welcome guest.  You will discover practical online research tips, tricks, and tools you can use to find information and make a big-time impression with any prospect and improve your chances of keeping your margins with existing clients. Virtually every book and training program related to effective selling discusses the need to understand the customer and their issues to ensure that what is being sold is something that the customer actually cares about. Most of these books teach the theory of asking questions. But they assume you have enough data to ask great questions. They don’t teach you the “where” or “how.” Take the COLD Out of Cold Calling teaches how to use online resources to find information BEFOREthe sales call, and how to apply the information to ensure immediate and ongoing relevancy. Sellers are able to ask very pointed questions, leading towards a superb first impression, deeper more meaningful discussion, relevant pitches, and ultimately, a better proposal and long-term ongoing customer value.

Order The “Take the Cold Out of Cold Calling”

Audio CD and e-files for $59 ($5 US shipping)

 NON-U.S. CUSTOMERS: Order Here for $59, ($10 shipping)

Order just the electronic audio files and transcript for only $49

Download instructions will arrive in a follow-up email

 

 

“Price Cutting is for Sissies- How to Avoid Cutting Price, and Even Sell Price Increases During Tough Times”

Featuring Mark Hunter, interviewed by Art Sobczak

It’s important to avoid cutting prices all of the time, but especially more so now during a challenging economic environment. Sales expert, Mark Hunter, aka “The Sales Hunter,” shares his time-tested strategies and tips for selling at your full price and not falling into the bloodbath of price-dropping and commodity selling. He details his 10-Step Pricing Timeline, which give you the blueprint for selling at your full price, and/or selling a price increase. He shows you how to handle the customer who threatens to leave if you won’t match a competitive discount. You will also learn how to still get your price when a purchasing agent is involved, plus much more!

Order The “Price Cutting is for Sissies”

Audio CD and e-files for $59 ($5 US shipping)

NON-U.S. CUSTOMERS: Order Here for $59, ($10 shipping)

Order just the electronic downloadable audio files and transcript for $49

Download instructions will arrive in a follow-up email

 

“How to Quickly Earn Trust By Phone On Your Sales Calls, and Build Strong Customer Relationships” 

Featuring Tom Searcy, interviewed by Art Sobczak

Sales reps are always told they need to build trust in order to sell, and to build solid customer relationships. But exactly HOW to do that, especially by phone, has always been the question left unanswered in most training.In this one-hour audio seminar, Tom Searcy, founder of the training and consulting company, Hunt Big Sales, and author of the book, “Whale Hunting: How to Land Big Sales and Transform Your Company,” shows how to build trust by phone in your sales process. Tom shares specific strategies and tactics you can use right now to quickly earn trust, and move prospects and customers from the most basic stages of connection, to them viewing you as an indispensable part of their team.

Order The “How to Qucikly Earn Trust By Phone” Audio CD and e-files for $59 ($5 US shipping)

NON-U.S. CUSTOMERS: Order Here for $59, ($10 shipping)

Order just the electronic downloadable audio files and transcript for $49

Download instructions will arrive in a follow-up email

 

“How to Easily Develop Opening Statements that Create Interest and Avoid Resistance”(AND Get to More Decision Makers and Have Success with Voice Mail)

Featuring Art Sobczak

This is the recording of the new 90-minute teleseminar Art conducted. It is the same program purchased by thousands at the Business By Phone website. You will see and hear what to do to create interest at the beginning of your calls. Here are some of the topics covered.

  • What to do before calls so you don’t have to place generic “cold calls”
  • How to ensure you’re never “rejected” on calls
  • 13 actions and word-for-word mistakes sales reps make every day that guarantee failure and resistance, and what to say instead
  • Why to avoid talking about your product/service in the opening
  • A no-brainer, fill-in-the blanks opening statement template for prospecting calls that gets them interested
  • what to say in the first 20 seconds of your call so you generate interest, not resistance.
  • “How are you today.” Say it or not?
  • Should you script or not?
  • Case study examples of horrible openings, and great alternatives you can use and/or adapt
  • If you’re not getting people to eagerly say, “Sure I’ll listen to you, what do you have?” after your opening, how can you afford to not invest this in yourself?

As a result of this session you’ll be able to,

  • Put listeners in a positive frame of mind, instead of causing them to begin thinking of ways to get rid of you
  • Get them participating, willingly, in the call
  • Avoid getting shot down in the first few seconds
  • AND, when you create a great opening, you also can use it as your voice mail message. That’s the “secret” to good voice mail.

ADDITIONAL BONUSES                             
You’ll download and print handout material to follow along during the program, which also gives the word-for-word examples Art presents. Here you’ll also be working on your own openings.

– FREE Special Report on Interest-Creating Opening Statements. We’ve sold thousands of these at $12.

– HUGE BONUS: Free Opening Statement Review. After listening to the teleseminar, Art will review your opening statement and give his comments and suggestions. A word here or there CAN make a difference, and Art can help you avoid making some costly mistakes while testing it out on live prospects and customers.

Order The “How to Easily Develop Opening Statements that Create Interest and Avoid Resistance” Audio CD and e-files for $79 ($5 US shipping)

NON-U.S. CUSTOMERS: Order Here for $79, ($10 shipping)

Order just the electronic downloadable audio files and transcript for $79

Download instructions will arrive in a follow-up email

 

“How to Turn More Follow-Up Calls Into Sales”

Featuring Art Sobczak

In this one-hour audio seminar, you will hear what to do, and avoid, in order to,

Quit wasting time with people who will never buy from you.

Shorten your sales cycle times, moving people to a buying decision more quickly.

Sell at higher levels.

Art presents his own tips and strategies, and also interviews a number of other sales experts to get their best how-to practices on following up effectively.

Order The “How to Turn More Follow-Up Calls Into Sales” Audio CD and e-files for $79 ($7 US shipping)

NON-U.S. CUSTOMERS: Order Here for $79, ($15 shipping)

Order just the electronic downloadable audio files and transcript for $79 (No shipping)

Download instructions will arrive in a follow-up email


Special Bundled Package Discount
(This package does NOT include the download files)

Package 1: ALL 14 Sales Rep Audio Seminars on CD
Individually, these would be $866. You save $277
Your investment, Just $589 ($15 U.S. shipping)    Add Package 1 to cart

NON US ORDERS-Add Package 1, All 14 Sales Rep CDs to cart $589 ($25 non U.S. shipping)