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Art Sobczak's Speaking and Training
Programs Can Help You Sell, Avoid Rejection, Prospect Painlessly, and Sell More
By Phone
Art Sobczak, President of Business By Phone Inc.,
specializes in one area only: working with business-to-business
salespeople--both inside and outside--designing and delivering content-rich
programs that participants begin showing results from the very next time they
get on the phone. Audiences love his “down-to-earth,” entertaining style, and
low-pressure, easy-to-use, customer oriented ideas and techniques.
He works with thousands of sales reps each year helping
them get more businesses by phone. Art provides real world, how-to ideas and
techniques that help salespeople use the phone more effectively to prospect,
sell, and service, without morale-killing “rejection.”
Using the phone in sales is only difficult for people who use outdated, salesy,
manipulative tactics, or for those who aren’t quite sure what to do, or aren’t
confident in their abilities. Art’s audiences always comment how he simplifies
the telesales process, making it easily adaptable for anyone with the right
attitude.
For over 22 years Art has written and published the how-to tips newsletter,
TELEPHONE
PROSPECTING AND SELLING REPORT.
Art is a prolific producer of learning resources on selling by phone. He
authored the audio-tape training program,
“Ringing Up Sales,” published by Dartnell. His video program
is “Getting Through to
Buyers . . . While the Others are Screened Out.” He wrote the
books, “How to Sell
More, In Less Time, With No Rejection, Using Common Sense Telephone
Techniques--Volumes 1&2,” and his most recent title,
“Telephone Tips That
SELL!--501 How-to Ideas and Affirmations to Help You Get More Business By
Phone.”
Art’s how-to ideas and tips appear regularly in the print and electronic media.
He has written a regular column for “Teleprofessional” magazine for 10 years,
also writes one for “Selling!” newsletter, and is frequently quoted in “Selling
Power,” “Bottom Line Business,” “Sales and Marketing Management,” and numerous
trade publications.
He holds the popular
Telesales Rep College two-day public training seminars
nationwide, and also customizes the program for on-site, in-house delivery. Art
also delivers how-to programs on effective telesales ranging from one-hour to
several days.
He has produced and delivered over 1000 training sessions over the past 22 years
for companies and associations in virtually all
business-to-business industries.
His speaking and training reputation has been built as someone who knows what
works and what doesn’t in telesales because he’s done it (corporate telesales
and management positions with AT&T Long Lines and American Express in the
early 80's), and still does it.
He also
conducts extensive research to customize his programs, listening to tapes of
actual sales calls of client reps in order to learn the language of the
industry, company, and strengths and weaknesses of sales reps and strategies.
Comments From
Customized Training Clients
"Art,
the sales team at Global Knowledge thanks you for the wonderful course you
conducted for us. The training perfectly supported the objectives we outlined in
our preparation and was in direct support of our own sales and training
philosophy. We were very impressed with your responsiveness, flexibility and
reliability during the entire process. We were especially impressed with how
detailed your research into our methods, culture, and personality was. You took
the time to listen to over four hours worth of our calls, interview the
management team, and conduct numerous interviews of our representatives so you
were confident you had a good understanding of our situation. You were able to
take this information, marry it to our objectives and design and deliver a very
customized and high-quality class for us exceeding our expectations. The impact
your training rendered was marked. We have had very strong months when compared
year-over-year with the past two years and have seen a morale and skill
improvement across the board."
JB Smith, Sales Projects Manager
Global Knowledge
"Art, thank you for your spectacular
presentations, 'The Top Ten Mistakes Made By Sales Reps When Using the Phone,
and, What You Can Do to Avoid These Errors, and, "30 Telephone Sales Tips You
Can Use Right Now," at our recent Summer Sales Camp in Chicago! Our attendees
were inspired, educated, and entertained. Thank you again for your time and
effort that you spent preparing for our event."
Tina Brown, Director of Education & Meetings
Wholesale Florists & Florist Suppliers Association
"Art, here we are nearly 6 months after
your initial training session with my team. I wanted you to know how pleased we
are with the progress. Currently we are on track to have the biggest sales year
in our company’s history. In addition, my top performers are using your CD
series and have reported a new outlook on their approach. What’s worth
mentioning is the fact that these are individuals that have been in the business
for over 15 years and have been the hardest to motivate and even more so
re-train with new ideas. In our 19 years of business, we have done it all from
motivational seminars to guest speakers to other sales training classes.
Unquestionably, your programs are the most well-received by my staff and have
had the greatest impact to our sales. I give my highest recommendation to any
company that uses the phone as part of their business."
Kit Jeerapaet, President, duPont Registry
Speaking
and Training Programs
If you would like to have a program designed especially for your group or
association, customized for your type of calls, let’s talk. Art will do
extensive research on your business and sales process, including listening to
tapes of your calls and interviewing your sales reps to build the program that
delivers the results you want. You could choose to have the entire two-day
program, or Art can build a workshop ranging anywhere from one-hour to several
days. If you have an interest, call Art directly at 1-800-326-7721.
Some Existing Program Titles
The Telesales Rep College
(comprehensive, step-by-step, two-day training program)
Prospecting for Profits
Telephone Selling Skills for Outside Salespeople
How to Sell More, In Less Time, With No Rejection, Using Common
Sense Telephone Techniques
The Top 10 Mistakes Made By Sales Reps When Using the Phone,
and What You Can Do to Avoid These Errors
30 Telephone Sales Tips You Can Use Right Now
Or Build
Your Own Program From
These Specific Modules and Topics
Clients typically are able to pick and choose
the topics they want covered in their programs. These topics include,
· Working With Screeners and Voice Mail to Get Screened
In, Not Out
· What to Do Before the Call That Ensures Success and Prevents Failure
· Building a Powerful Telephone Voice and Sales Vocabulary
· Creating Sure-Fire Opening Statements that Create Interest, and Curiosity--Not
Resistance
· Developing Questions that Help Customers and Prospects Buy
· Delivering Sales Presentations that Create Visual Images and Touch Emotions
· Getting Commitment for ACTION!
· The Painless Way (for salespeople and customers) to Address Objections
· What to Say on Follow-Up Calls (to avoid the worthless, “Didja get my
brochure?”)
· How to Never be Rejected Again, and Maintain a Positive Attitude on Every Call
Because Art’s programs are highly interactive with plenty of exercises and
word-for-word ideas and suggestions, he always includes workbook and reference
material that participants use during the program, and refer back to on an
ongoing basis.
Contact Art Sobczak to discuss your particular program and training needs.
800-326-7721
(402)895-9399
Or Fill Out This Web Form
Business By Phone Inc. Home Page
Contact Information
- Telephone
- 800-326-7721
- FAX
- (402)896-3353
- Postal address
- 13254 Stevens St. Omaha, NE, 68137
- Electronic mail
- General Information:
arts@businessbyphone.com
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