Tel-E Sales Tip of the Week
March 24, 2009

Published By Art Sobczak, Business By Phone Inc.
See articles, books, audios, and other resources
http://www.BusinessByPhone.com

See Back Issues At
http://businessbyphone.com/backissuesm.htm

See Material You Won't Get Anywhere Else at Art's Blog
http://www.TeleSalesBlog.com

 

Art's Recommended Resource for Outsourcing Your Calling 

If you need professional calls placed for you, by specialists who know the complexities
of business-to-business calling and can speak at the decision-maker level, let's
talk. We can handle your lead generation, lead qualification, database enhancement,
customer care, market research, and in some cases, sales calls. To discuss your
project, or an ongoing program, contact John Miksich, at 800-434-3221, or
515-285-3420. Or, go http://www.marketlinkinc.com/

__________________________________________________

Spring 2009 Telesales College Training Workshops

Quit making call-killing mistakes and see exactly what
to say to get YES more often by phone.
http://businessbyphone.com/college.htm

Orange County, CA, April 21-22
Boston, April 28-29

See complete details, agenda, comments from attendees,
and register here or, download a brochure

"We rarely, if ever, close a deal on the first call. Right
after your program, I went for it and got an $11,000 sale
on an initial call, paying for my entire College within days." 

Tim Below, UTurn Vending
(attended the October 21, 2008 Chicago program)

__________________________________________________

Follow Art's Tips on Twitter
Yes, I'm now Tweeting You can follow more of my very brief
posts, tips, musings, and sometimes nonsense at
http://www.Twitter.com/ArtSobczak

 



Greetings,

I get a fair number of request from people who want
me to promote or endorse their product or book.
Most I turn down. Every once and a while I see
something I'm comfortable putting my name and
reputation behind.

Today is one of those times. Drew Laughlin contacted
me a few months ago asking if I would review his
book manuscript and give him a testimonial. As
I usually do, I ignored the first request (to test
persistence.)

He continued on until I agreed to take a look at
the book. I'm glad I did.

"Expect Success-How to Accomplish Anything in
Life Using Your Inner Circle of Success" is a short
read, packed with the fundamentals of what it takes
to be successful in sales, and in life. It's not rocket
science. It's simply practicing these simple ideas.

I'm excerpting a chapter from the book below,
and I urge you to get it.
http://artsobczak.dlaughlin.hop.clickbank.net


This Week's Tip: 
Are You Gutsy, or Wimpy?

By Drew Laughlin

Being able to get out of your comfort zone and do
something you really don't want to do is called "having
guts."

Knowing what you should do and not doing it because
you're afraid of leaving your comfort zone is called
"being a wimp."

If you take a look at the successful people around you,
you'll notice how often they are willing to go outside
their comfort zones to achieve something they want.

They understand that having guts is essential to being
successful. It doesn't matter to them if they're comfortable
or not.

They just do what they have to do to go where they want
to go.

You've got to have the guts to do something that others
won't do. If you can consistently do the things that your
competitors don't do – or more likely, won't do – you will
be in the top three percent of your field.

Remember, your competition sits in their comfort zones,
never to leave. This presents huge opportunities for you.

For a lot of people, asking a prospect about budgets or
the decision making process is very difficult. It takes guts
to ask those questions.

Stretch beyond your comfort zone and reach heights
you've only dreamed about.

Asking tough questions is essential, though. Go beyond
what's comfortable for you and ask,

"Do you have a budget for this type of project?"

Follow up with "Do you mind sharing it with me in round
numbers?"

People are not used to hearing quality questions like that.
It leaves them with no option but to answer the questions.

Why?

Because they don't want to leave their comfort zones by
telling you they can't answer your questions.

Let's take it one step further and talk about price, a pretty
common obstacle that salespeople face. If you have the
guts to stick to your price when someone gives you a
little push back, you are going to be more successful
and you're going to make more money. When we
understand the value of what we offer, we won't
automatically reduce price just because a customer
raises an objection.

This principle can apply to any employee in any role.

Just because someone pushes back on an idea or
suggestion does not mean you have to cave in. Sure,
you don't want to be a jerk about how you respond and
butt heads with another person unnecessarily. However,
having the guts to stand up for yourself and what you
believe is the right thing to do. When you do that tactfully,
you'll gain tremendous respect.

Finally, it also takes guts to close the sale. If you can ask
for the sale consistently, when the time is right, you're
going to dramatically boost your sales income.

Have guts to do the things that you might be a little
scared of right now – things outside your comfort zone –
and success is sure to follow.

Now Take Action
How can you go outside of your comfort zone today?

Is it by asking questions in a meeting, confronting someone
who's done you wrong, or asking someone for help?

Whatever it is, chose one and do it now. Have guts!


(Drew is the author of the new book, "Expect Success: How
to Accomplish Anything in Life Using Your Inner Circle of
Success. When you invest in his book today you will receive
over $1,000 in free bonuses. To order go to:
http://artsobczak.dlaughlin.hop.clickbank.net)


QUOTE OF THE WEEK
"A ship is safe in harbor,
but that's not what ships are for."

William Shedd

=========================================



Planning Your 2009 National Sales Meeting,
Or any of Your Training? Let Me Help
You Make It the Best Ever

If your company or association would benefit from a content-packed,
entertaining, interactive, how-to customized workshop on any
part of, or the entire telesales and prospecting call and process,
let's talk. I specialize in developing and delivering programs
that get sales reps saying and doing the right things, right
away, to get more YES answers from prospects and customers.
Isn't it time that the organization does something special
for the most important part of the sales process? Size of
group does not matter; I've done programs for as few as three
people and as big as 2000. If your people are not saying and
doing the right things by phone, nothing else matters. Let
me help you ensure it.

For more info, go to http://businessbyphone.com/art.htm, or
contact me at ArtSobczak@BusinessByPhone.com, or call
me at (402)895-9399. (Special incentive for Scottsdale/Phoenix
programs)

 


_______________________________________
 

Was This Email Forwarded to You?
If this issue was forwarded to you and you are not yet getting these free
weekly e-mailed sales tips,  send an email to
TelEHotTips @ businessbyphone.com. Please put "JOIN" in the subject line.


Please Pass this Issue Along to Friends, Co-Workers,
Customers ... Anyone Who Could Benefit.

They'll appreciate it, and so will I!


Or, simply have them go to www.BusinessByPhone.com and enter the email address.
 ______________________________________________________________________

Reprint These Tips In Your Own Publication
We encourage you to reprint these Tips in your own email, online, or conventionally-
printed publications. It's free, as long as credit is given. Reply with your

request. Contact: Art Sobczak, President, Business By Phone Inc. 13254 Stevens St.,
Omaha, NE 68137,
(402) 895-9399.  Or, email:arts@businessbyphone.com

 ______________________________________________________________________

Art's Recommended Resource for Pre-Employment Testing
And Assessments for Inside Sales Reps

   

What Does a Hiring Mistake Cost You?
Before
Hiring, Find Out If Applicants Can And Will Sell
Check out the Business By Phone Advanced Hiring
System. Hiring by "gut feel" often results in a "pain in the
gut." Take the  guesswork out with this personality profiling
and values testing that provides you with reports so
accurate it's eerie.  
Attention Managers Who Hire:
Get a free test to evaluate by
going to http://www.advancedhiring.com/bbp/index.asp?ID=100